Please review the Applicant Information and Frequently Asked Questions (FAQs) to find an answer to your question.

To speak directly to a Customer Service Representative (available Monday-Friday, 8 a.m. to 4:30 p.m.) call the automated phone option:

• Twin Cities area: 651-296-3644
• Greater Minnesota: 1-877-898-9090
• TTY-Teletypewriter for the deaf and hard of hearing: 1-866-814-1252

1. Enter your Social Security number and password followed by the # sign (if you do not have a benefit account press 2 after your Social Security number, then press 0).;
2. Press 2 for other options;
3. Press 3 for answers to commonly asked questions or to speak with a representative; or,
4. Press 0 to speak to a representative.

Note: Because of the high volume of phone calls, if you need staff assistance, calling later in the afternoon or later in the week, will help you avoid busy signals and long wait times.

Other Contact Information

UI Customer Service
P.O. Box 75576
St. Paul, MN 55175-0576

Fax: 651-205-4007

Appeal Contact Information
Report Potential UI fraud