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Agent User Guide: Payment Information
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Step-by-step instructions to review employer balance due or credit amount available:
- After logging in to your agent account, on My Home Page, click on Payment Information.
- Click on Review Employer Details.
- Enter the employer’s name or account number, click Search.
NOTE: To search only for accounts that have debt due, select the check box Display Accounts With Debits Only.
- Under the ‘Employer Name’ column , select the employer you want to review.
- The Account Summary Statement Period screen will display, showing the total balance due or credit available on the account. You can choose to make a payment at this time by clicking on Make Payment and completing the following steps:
- Enter: the payment amount; your bank account information in the ‘Routing Transit Number’ and ‘Bank Account Number’ fields; the Payment Effective Date; then select the ‘Account Type’ from the drop down menu, click Next.
- Confirm banking and payment information, click Submit.
- The Receipt of Payment screen will display.
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