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Agent User Guide: Payment Information
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Step-by-step instructions for agents to make a payment for their clients when there is not a pending payment:
- After logging in to your agent account, on My Home Page, click on Payment Information.
- Click on Make Payment.
- The Payment Options screen will display. Select:
- – to make a single payment from the agent’s bank account.
- Enter your bank account information in the ‘Routing Transit’ and ‘Bank Account Number’ fields. Enter the ‘Payment Effective Date’; select the Account Type from drop down menu, click Next.
- Review payment information, click Submit.
- The Receipt of Payment screen will display.
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- Click on Enter Payment Information Online.
- The next page displays. You can:
- search for employers by their account number or employer name. For a listing of all employers, leave search parameters blank, click Search; or,
- make payments for:
- a specific employer:
- select the employer’s name link under the ‘Employer Name’ column;
- click Make Payment, on the next screen.
- each employer:
- enter the amount to be paid for each employer in the corresponding ‘Payment Amount’ column; or,
- click on the Pay All Employer Accounts In Full link.
NOTE: If multiple pages are available, click Save before moving to the next page.
- Click on Make Payment.
- Enter your bank account information in the ‘Routing Transit’ and ‘Bank Account Number’ fields. Enter the ‘Payment Effective Date’; select the Account Type from drop down menu, click Next.
- Review payment information, click Submit.
- The Receipt of payment screen will display.
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- The following warning message will display: "all unsubmitted payment details based on payment application file uploads and online edits $$ will be lost", click Submit.
- The Agent Information screen will display indicating all unsubmitted payment information has been deleted.
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- Click on Browse to locate your file.
- Select the name of the file to be uploaded, click Open. The title of your wage detail file should appear in the ‘Browse box’, click Submit.
- Review uploaded information, click Make Payment.
- Enter your banking account information in the ‘Routing Transit’ and ‘Bank Account Number’ fields. Enter the ‘Payment Effective Date’; select the Account Type from drop down menu, click Next.
- Review electronic check information, click Submit.
- The Receipt of Payment screen will display.
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